Terms and conditions / Privacy policy




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Terms and conditions / Privacy policy



1. Introduction.

This document details the terms and conditions of purchase in the Factoria Rent Me Online Shop, that links to you as a Customer, and we as a Company, and always referred to the products and services that are offered here.

To make any order through this website, we understand you agree to all conditions. These conditions could be changed, so before making any order, please read them again.

If you have any questions you can always contact us by e-mail shop@factoriarentme.com.

2. Prices.

The valid final price will appear in the order confirmation that you will have to pay, including shipping expenses.

3. Customer Obligations.

If you do not give us all the information requested, we can not extend the order.

To process your order and send it, is indispensable that the payment has been done.

4. Availability of products.

If we can not delivery on time, Factoria Rent Me will contact you immediately and inform you of the correct term. You have the right to cancel the order if the new conditions are not adequate.

5. Delivery of the product.

For the shipments Factoria Rent Me works with several shipping companies. We will send the purchase as soon as we receive it and in the schedule of transportation of this company.

6. Incidence on delivery.

If we are unable to deliver your order, we will contact you to inform of the incidence.

Please note that the reiteration of deliveries and shipments of these products may result in additional costs or the final denied of the delivery of the purchase.

7. Incidence with the product delivered.

If you believe that the product was not the one you purchased, please contact us as soon as possible by e-mail shop@factoriarentme.com. You must provide us the order number, reference of the product concerned and all the information that you consider appropriated for us to know.